[Skip to Content]

Patient Satisfaction

Patient Satisfaction

High Patient Satisfaction Scores

Inpatient Satisfaction at a Glance - Q4 2020

94 percent

94% of our patients report that they felt better at discharge than when they were admitted.

90 percent

90% of our patients report that their treatment goals and needs were met.

89 percent

89% of our patients report that they were satisfied with their treatment.

Millwood Hospital Patient Satisfaction January 2020

Millwood Hospital strives to provide superior and compassionate service to each patient we treat. A patient satisfaction survey provides us with important feedback regarding our services.

Patients rate the care they received on a 1 – 5 scale, with 1 = strongly disagree and 5 = strongly agree.

“I feel better than when I was admitted.” Our patients’ response to this survey question is 4.62 (Jan. 2021)

The survey was conducted by the CQI+ Outcomes Measurement System, which benchmarks patient satisfaction data to over 350 psychiatric hospitals.