Millwood Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of Race, color, national origin, age, disability or sex.
Millwood Hospital provides free services to people with disabilities to communicate effectively with us.
Millwood Hospital provides language services to people whose primary language is other than English.
Qualified interpreters are available in the top 15 languages spoken in Texas.
According to the Department of Health and Human Services those languages are:
Spanish, Vietnamese, Chinese, Korean, Arabic, Urdu, Tagalog, French, Hindi, Persian, German, Gujarati, Russian, Japanese and Laotian. Interpreters may be available for other languages upon request.
If you believe Millwood Hospital has failed to provide these services or has discriminated in any other way on the basis of Race, color, national origin, age, disability or sex, you can file a grievance with the Civil Rights Coordinator Rebecca Smith, LPC, Director of Clinical Services. You may file a grievance in person, by mail or fax.
Address: 1011 North Cooper St. Arlington TX. 76011.
If you need assistance filling your complaint contact Rebecca Smith, 817-231-3121 ext. 2271
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office of Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, by mail or phone at:
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.